Shipping Time Frames and Exceptions:
We take extra care with your orders to ensure accuracy and quality. All shipments are checked at the picking, packing and shipping checkpoints. Depending on the size of your order, it may take up to 3 business days before departing from our warehouse. Some orders may go out sooner depending on the volume and immediate availability of the products. Some special order items may take additional time to ship. If you have a special request to expedite your shipment, please contact us.
Please note that some shipping rates are subject to change based on the dimensions and possible weight discrepancy of the products. Products such as Toy Accessories (swords, guns, shields, other weapons, and sports accessories), Mascot Costumes, Decorations and Props, may require additional shipping fees based on dimensional weight.
If you prefer, we can ship your orders using your FedEx or UPS account number. Simply let us know and we will set up your account so that you do not incur our shipping charges.
*Please note that if you choose to use your own shipping account, we will not be aware of pricing adjustments made based on dimensions. Please take that into consideration when ordering any of the products above.